Thanks for sharing your exact Automix settings. I was able to reproduce the behavior now and I’ve sent all of this information to our Development Team for further investigation. I’ll keep you updated here when I have news about this.
Thanks in advance for your patience while we look into this.
Thanks Emily,
For the record. This has happened again .
Automix was not active when this one happened.
Thank you
Hi @LaidbackFred, Thanks for the update. Could you please tell me more about this occurrence when Automix wasn’t active? Do you mean that you didn’t use the Automatic transition option (i.e., tap the right or left facing arrows on the sides of the crossfader), and this still occurred? If you’re able to reproduce it again, please share a video of the steps leading up to the reset without using that Automix transition.
Thanks again for your help in troubleshooting this!
Hello Emily,
The exact same as the video, when opening the BPM pop up window.
Wether or not Automix is active.
Pop up box is used due to the fact that double tapping the BPM reset (blue🎵) doesn’t always work. So the habit of opening the BPM pop up window is always used after the transition to reset to 0%.
Issue number 2 is the reason I open the BPM pop up window often.
Hi @LaidbackFred,
Thanks for your patience while our team is looking into these issues. If it’s okay with you, I’d like to lay out the issues you’ve brought up so far individually here, and gather additional information about each one, so that our team can better tackle these and get to the bottom of what’s going on.
For this issue, I was able to reproduce it one time as I told you, but I haven’t been able to reproduce it again since and no one in our team has been able to do so either. For this reason, could you please tell me the following:
Are you able to consistently reproduce this issue?
If yes, does this only happen with specific tracks, or does it seem to happen randomly with all tracks? If only certain tracks, then I’d ask you to please send over the tracks themselves here.
Could you please tell me exactly step-by-step how you’re reliably reproducing the issue?
For this issue, I’d like to first make sure that you’re double-tapping the tempo slider to reset it rather than the blue musical note (key lock icon). If this is what you’re doing, and it’s not working as expected, it would be really helpful to either get a step-by-step description of when this doesn’t work, or if you could send a video showing this issue and also drop it here, that would allow us to reproduce the issue in order to find a solution.
Thanks for bringing up this issue as well. I’ve reviewed the messages you had with our Support Team there, and unfortunately I wasn’t able to locate the video you sent in at the time showing the problem you identified with the Morph transition. If possible, could you also share a video with some examples where this transition doesn’t fit what you’re looking for so our team can get a better understanding of your experience with this?
Thanks again for your help troubleshooting these issues! We really appreciate it so that we can continue improving djay.
Hi Emily,
Thank you for researching these issues.
1.This issue is mostly consistent with songs that Djay wrongly analyzes.
Usually when analyzed at double the speed as the video shows.
Thanks for sharing the additional information about each of these issues, and for sharing the song and video files. Our team is further investigating these items and I’ll update you here with any news as soon as I can. Thanks again for helping to troubleshoot and for continuing to share your valuable feedback! 
Hi @LaidbackFred,
I just wanted to follow up here on the issues you shared with us.
Neither myself nor our team is able to reliably reproduce this issue following the steps you showed in your video and using the tracks you sent over. If you are reliably able to reproduce it, could you please provide us with a step-by-step recount of exactly what actions you take in djay that leads to that BPM resetting? It will be difficult for our team to fix this unless we understand exactly how to reproduce it.
We also haven’t been able to reproduce this issue on our devices here. Could you please send a video showing step-by-step exactly what leads up to the issue?
Regarding the Sync vs. Morph Automix setting for transitions, our team has noted this feedback and will take this into consideration for future developments. Thanks again for all of your feedback and for taking the time to share your insights! We truly appreciate you helping us to keep improving djay.
Hello Emily,
The BPM reset in the pop-up window
I was able to capture the evidence on video.
I was able to get Djay to consistently reset the Beat Grid after the rebooting Djay.
I was also able to capture in slow motion when Djay loads the track, it will initially load the track to the original analysis but then actually loads my edit of the Beat Grid.
I will send these exact tracks and new videos on your dropbox link.
Double-tapping the BPM reset doesn’t always work
The actual problem for double tapping to reset the BPM. Is that if two tracks are extremely close but not the exact BPM, Double tapping the slider will not do anything. For me as the user it is extremely important to me that the tempo is at 0%. With great speakers or headphones l can clearly tell the difference if the tempo is not set at 0%.
I will send the video and the tracks so that you can duplicate what it is that I’m trying to explain. Notice in the video that the BPM is that .02%. This is what I mean when the BPM‘s are extremely close.
Sync vs. Morph Automix setting for transitions
The obvious is that while Djay is using the Morph feature the two tracks do lose sync during a transition. Most likely tracks that are farther apart on the BMP’s.
But in the Sync mode, Djay keeps both tracks in sync when tempo is left alone during the transition.
Morph desperately is in need of a “Reset Tempo after Transition option.
Issues 1. And 2. Were only discovered due to this Morph issue.
As a longtime Djay user, I understand the future in Automix Mode. Therefore no baby sitting should be required in order for Automix to head into the road to perfection.
Thank you and your team LaidbackFred
Hello,
A happy New Year to all.
I noticed an update 3.8.4.
Improved while SYNC is off.
Anything on while MORPH is on?
Happy New Year to you as well! Sorry for the delay in replying to your post.
Regarding the release notes you’ve shared a screenshot for here, these settings are actually not related to the Automix settings we’ve been discussing here in this thread. This update didn’t include any changes to the Sync/Morph settings for Automix. However, rest assured our team is aware of the issues you’ve raised about this, and I’ve pushed it again internally. I will keep you updated with any news.
Thank you again for bringing all of these issues to our attention and helping to improve djay! We really appreciate it. 
Thank you,
This is killing me😁
I’ll chime in here to resurrect the thread…
Of late, let’s say the last week or so l am also experiencing the same issue Laidback Fred is describing but not with Automix…
It is happening randomly and sporadically and only happening when l use sync…
I think lm noticing it more when I try to sync a track that has a drum break and there is a vocal, although the beat grid is still correct, when l would try and start the track that lm mixing in, the BPM will double, not on the track that is playing, but the track lm trying to mix in…
To correct it I would have to go to the BPM drop down menu and click restore…
It’s becoming a bit annoying but l can’t work out why it has recently just started happening…
My set up is iPad 9th Gen with the latest Djay version using the Rane One…
Hi @maurizio_T,
Thanks for reaching out on this thread. Sorry to hear you’re experiencing the same issue with the BPM doubling with some songs.
If you’re able to reproduce this, could you also please share a video of the issue occurring by dropping it here? That would be really helpful to pass along to our dev team.
Also, since you said it just started happening in the last week or so, could you tell me if you’ve recently updated anything just prior to when this behavior started occurring (e.g., OS update, djay update, etc.)?
Thanks in advance!
I wanted to share some good news about a couple of the issues raised in this thread… the following have been fixed with the latest update to djay Pro AI for iOS (version 4.0):
For more details about what’s included in the latest update, please see our announcement post here:
Thanks for your patience and continue support of djay! Let me know if you have any other questions/feedback at this time. 
Thank you guys for your hard work.
Sorry, but
1.Sync vs. Morph Automix setting for transitions
Is still the same
2. Halved BPM resets to original BPM when opening BPM panelWorked great on this end.
Thanks for your feedback. Sorry to hear the Sync vs. Morph Automix setting for transitions issue is still the same for you! 
I’ll bring this up with our team again to see what might have been overlooked here, and I’ll be in touch soon.
Thank you much,
In my opinion, having the new track reset after the transition would solve this issue.
Whether or not it’s possible would up to your team.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
