Beatpad 2 and Samsung S20+

DJ Hardware
1

Hello,

I have just purchased a Beatpad 2 to use with my Samsung S20+

I have everything connected and Djay recognises the Beatpad. It appears that everything is working (buttons, pads, sliders etc.) but I am getting no sound from the headphone output on the Beatpad or from the master output.

Are there any settings on the phone I have missed?

Any help would be much appreciated!

Thanks,

Mark

1 Like
2

Hi Mark,

Thanks for joining our community.

Could you please tell us what Android and djay version you’re currently running?

Also, could you please tell us whether you’re using a USB-C adapter? If this is not the case how exactly are you connecting the Samsung device to the Beatpad 2?

Hope to hear from you again.

Cheers,G

4

Hello, thanks for getting back to me.

I am using Android 11 and Djay 3.0.7

I have tried connecting the device with the cable provided to a USB-C OTG adapter and then with a USB-C hub.

Thanks,

Mark

1 Like
5

I have also just tried a USB-B TO USB-C, with the same results…

1 Like
6

Hey @Gladrags, I noticed we’re are also in touch via email.
We’ll get back to you soon through email. Thanks for your understanding.

Cheers,G

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