What device are you currently using? MacBook M1 Pro
Which OS version is running on your device? Mac OS Ventura 13.2 (22D49)
Which djay version are you using? DJ Pro AI
Could you please confirm that the firmware is up to date on your DDJ-400? Yes If not, please check the manufacturer’s website for more information: Download firmware or software for - Pioneer DJ - Global
Has this always been a problem, or did you just notice it after a recent update of some kind (e.g., updated Windows OS, updated djay, etc.)? I had a previous Pioneer DDJ -SB2 and the rotary worked perfectly fine.
I am also having the same issue. Rotary works when shifting between folders and selecting. When I try to scroll up/down track list this doesn’t work. Please help