Just dropping in to share my experience with the Reloop Mixon 8 Pro controller. Unfortunately, I’ve been able to conclude it has a severe design flaw with the jogwheels, which is a widespread hardware issue that remains unacknowledged by the manufacturer, to my knowledge.
To be clear, this is a hardware issue with the controller and not related to the software. In both Djay Pro and Serato DJ Pro, I’ve encountered playback stopping abruptly as if the jogwheel was being held down, identical to the issues shown in the videos posted earlier in this thread. This problem has occurred almost every time I’ve used the controller, even during live gigs, forcing me to instant double the halted deck to the other side to resume playback. This is completely unacceptable and undermines any trust in both the controller and the brand.
When I contacted support, they provided a newer firmware that failed to resolve the issue. Their only further response was to request additional videos of the problem, despite my having already sent two. They then suggested I contact American Music & Sound, their US distributor, who also offered nothing more than an RMA.
I have since returned the faulty unit to Amazon and declined replacements after extensive research revealed widespread issues with even replacement units, as corroborated by feedback in this thread. This is quite unfortunate because I really wanted to like this controller. It checks many boxes for me, including full native Djay Pro support, mobile compatibility with an iPad stand, in-jog displays, and FX paddles. However, its critical flaw has ultimately led me to lose faith in this product and the brand. I’m looking at alternatives.
This controller should be removed from the list of Djay-compatible hardware until this issue is acknowledged and resolved.
