No Headphone sound/DJay2/Nvidia Shield

I’m using an Nvidia Shield Tablet Android 7 running DJay2 App I connect the Reloop MIXTOUR via supplied usb all buttons work ok but I have no sound on headphones…? Please help…!!!

Hi Michael Glendon,

thank you for your post.

To which connector are you connecting your headphones?

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

Hi Michael,

have you tried connecting your headphones to the jack input of your Nvidia Shield?

Hi thanks for the reply, I’m connecting my headphones to the jack input on the Reloop MIXTOUR controller , the controller itself is connected to my tablet via USB

Hi Yes I also tried that but I’m guessing the sound is going thru the mixtour as the soundcard tried the split setting and I can use the cue buttons but I’ve no sound coming to the headphones