I have an intermittent problem. It seems to happen in the same track. I have a Loop running and quant is on and I press a cube and nothing happens. I need to attempt it two or three times for it to jump to the hot cue I want.
I am using an iPad Pro 11 inch latest Generation on the latest version of the app.
I will try and catch it on the video but as I said, it’s an in intermittent problem. Everything worked fine today when I tried it but it seems like after a couple of hours sometimes the app just does something odd and doesn’t quite work properly.
Hi @Nubium, are you still experiencing this issue? If so, can you please respond to my questions above so I can forward to the engineering team for further review? Thanks!
Okay, thanks for the update @Nubium. I’m going to consider this topic closed for now so I can focus on active ones. However, if it returns and you’re able to capture a video, please share that along with answers to these questions here:
Are you using DJ hardware? If so, please provide details.
To be honest, I’ve just tried to make the error happen, over and over again, and it won’t happen. It only seems to happen a couple of hours into a gig.
Hi @Nubium, given that this doesn’t happen until much later in your set, it makes me think that there is some kind of a performance issue happening. Please refer to my list of iOS Tips and try to implement as many of these as you can in your setup.
Also, your screenshot did not upload. Please try again.
In the meantime, I’ll share your description of the issue with the engineering team to see if they can try to replicate it. However, until you are able to capture a video of this, I think it might be a challenge for them to reproduce.
Do you remember the specific track you were playing?
yes, the track is Dynamite by Taco Cruz. I loop 8 beats at 2.36 then try to jump to a hot que at 8 secs. it works fine when I testing but at a gig after djing for a few hours it gets stuck in the loop.
Is the track from a streaming service, stored on your device or stored on an external drive?
track in stored on my iPad.
Do you recall the specific loop and hot cue you were using? yes, see above.
Again if you could upload that screenshot of your Sync Mode Settings again as well. sorry. my iPad is at home and im away for a few days.
so… it continues. again, after 2 hours at a busy gig problems. this time with another track. ill upload videos to YouTube for you to see. I am wondering if the problem is actually a hot cue pad not working and not to do with a loop being played. vids are uploading now.