Reloop Mixon 8 Issues

iOS 18.0 on M1 iPad Pro; Djay Pro v5.2.3; Mixon 8 firmware 5339

Newbie to DJ Controllers. Went for Mixon 8 pro. Loving Djay Pro and 4 decks on iOS.

However, I am having some issues with the left-hand-side pads. The bottom left green only seems to occasionally work. And then seems to randomly trigger without being touched. Also hot cue behaviour of the other left-hand side pads is different to the right-hand-side. With the deck not playing, randomly they will autoplay when hotcued. Then behave normally: moving to cue point but and holding. The right-hand-side behaves normally consistently.

Also I am finding that sometimes the left-hand-side play button requires two taps to play which surely can’t be right?! (right-hand-side behaves normally: single tap to play / pause).

I am on the latest firmware, 5339, and am using the latest Djay Pro v5.2.3. I have reached out to both Reloop and my vendor but have yet to get responses. I was wondering if the issues I am experiencing align with those I understand some others have experienced with this controller.

Hi here, sticky pads is a known issue. Rub the pads around with your finger a few times. This should free them up. With play button not sure about that one. Hope your pads free up properly.

Thanks @Dysfunk_DJ, that’s helpful. When you say a “known issue” do you mean specifically on the Mixon8, or with performance pads on controllers generally? I tried your suggested fix and it hasn’t worked for me (probs not got the magic finger rub right).

It’s on the Reloop website as well. I had a couple of sticky pads. I rubbed my finger or thumb around the edges, quite firm. Did the trick for me on that issue.

Thanks for the solution on this one @Dysfunk_DJ.

Hi @HenleyBranch, please confirm if that solved your issue. Thanks!