Same track with different different Cue Points in history list

Bug Reports
1

Hi everyone,

I’ve run into a strange issue with cue points and duplicate-looking entries of the same track, which you can see in the video I’ve attached.

Here’s what’s happening:
The same track (Ice Ice Baby in this case) appears multiple times in my history list, and each version has different cue points—even though they all point to the exact same audio file in my collection (confirmed in Finder and iTunes). The track only exists once in my library.

This causes confusion, especially when preparing sets, because depending on which version I load, I get different cue points.

I think the software should treat it as one track with one set of cue points.

Has anyone else seen this? Any idea why it’s happening or how to fix it?

Thanks!

3

My take on this - you only have one copy (as you proved by going to your library) but the History view is correctly showing three appeances because you’ve played it on three different occasions and presumably set different cue points each time.

For some there would be a benefit here because they may want to have different cue points for different uses. I’m sure this has been a request in the past.

If you want the “original” then (as you showed) you can find it via the library, not the history.

4

Hi @DJ_Big_Blender,

Thanks for sharing your issue!

  1. When you are preparing new sets are you are you doing so in My Collection?
  2. Are you able to reproduce this with virtually any track or is this only happening to the one?
  3. Would you be able to share the track file with us via a link to a cloud storage service like Google Drive?
  4. I presume you are on at least djay Pro v5.3.1? This didn’t happen in a previous version, did it?
5

Hey @NathanielAlgo,

Thanks for diving into this. Here are the answers to your questions:

  1. Correct — I prefer to work in My Collection.
  2. This issue doesn’t happen with every track. I believe it occurs in specific cases, possibly involving tracks with assigned related tracks. Still figuring out the exact trigger, but clearly, as you can see, duplicate ambiguous entries can happen, so the ecosystem isn’t entirely failsafe.
  3. Yes, I’ll send you the download link via DM.
  4. Correct, I’m on version 5.3.1 — but this issue wasn’t introduced in the latest update; it’s been present for a while.
6

Hi @DJ_Big_Blender,

Just wanted to update you in that our teams are still looking into this and that we appreciate your patience.

I will update this thread as soon as we get more information.

Thank you again and please continue to share your feedback and such in our community!

7

Well, it definitely is a strange case. So far, I haven’t been able to find another example of this behavior.

Thinking about it, it might as well have been caused by finding a duplicate track in iTunes and re-assigning the same source, or by re-assigning a missing file in djay to a file that was already in the library.

I think for now it’s best to leave it as is and save this case as a backup, just in case it pops up again.

Would that be a good idea?

9

Hi @DJ_Big_Blender,

Thanks for the update - I can see how that might make sense.

Regardless, our dev team is looking into this and hopefully we can see whether this/was a random edge case or indicative of a larger issue.

We appreciate your collaboration!

10

Yes, I can see why they are spending some time on it, because in an ideal situation, the system should prevent this from happening.

11

Hi @DJ_Big_Blender,

We heard back from our engineering team and they believe that this is possible a titleID mismatch issue.

If you load one of the affected tracks directly from iTunes and the Finder which set of cue points are loaded?

Happily awaiting your reply!

12

I don’t quite understand what a TitleID mismatch issue is.
Also, I’m not sure what you’re expecting me to do here. Could you please elaborate?

13

Hi @DJ_Big_Blender,

Great question — happy to clarify.

Every track in djay is assigned an internal identifier (TitleID) that helps the app track things like cue points, play history, and metadata. Occasionally, especially after relinking files or resolving missing tracks, the same audio file can end up with more than one titleID. This could explain why you’re seeing different cue points for what appears to be the same track.

To help us confirm this, could you try the following?

  1. Open iTunes/Music app and load the track directly from there into djay on deck 1.
  2. Then separately, open Finder, locate the exact same track file, and drag it into djay on deck 2.
  3. Let us know if the cue points match — or if you’re seeing different cue points depending on where the track was loaded from.

This will help us pinpoint whether the issue is indeed related to duplicate internal IDs. Thanks again for sticking with us while we dig into this!

14

Hi,
I followed the instructions and loaded the same track from these two different source. They both gave me the exact same Cue Points.

As you can see in the video.

15

Hi @DJ_Big_Blender,

Thanks for the additional info!

I’ll get this right over to our QA team and report back when I have further info.