Soundcloud tracks and playlists not loading

Bug Reports
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156

Je suis en France :fr: aussi c’est pareil depuis bientît 15jours!?:hot_face::face_with_symbols_over_mouth:
Impossible d’avoir quelqu’un de chez SoundCloud !?
C’est incroyable !? :exploding_head:

English Translation:
“I am in France too, and it’s been the same for almost 15 days!? It’s impossible to get anyone from SoundCloud!? It’s unbelievable!?”

1 Like
157

Oui c’est vraiment grave qu’il n’y ait aucune rĂ©ponse Ă  ce problĂšme

English Translation:
“Yes, it’s really serious that there is no response to this problem.”

2 Likes
158

Hello again everyone, I just wanted to let you know that we heard back from SoundCloud today and were told that they are actively working on all of the issues. I wish I had more details to share, but this is all I have at the moment. Thanks!

7 Likes
159

thank you Its super weird that some songs work and others dont is this going to be fixed soon

1 Like
160

No my Ipad does not support the latest version of DJ Pro 
 but it’s worked until last week!!?

2 Likes
161

You have all become far too dependent on online sales models.

2 Likes
162

It’s true, life caught us lacking fam :sleepy: :broken_heart:

1 Like
163

I am still having this issue, is anyone else still having this issue?

164

Yes, Soundcloud are looking into the issue apparently, The Algoriddim support team are on the case and will report back with any further developments ASAP.

1 Like
165

also, it’s been two weeks or 2 1/2 weeks since this has been fixed, which is a very long time assuming that SoundCloud has a well established engineering team. This is frustrating, especially since I’ve had to miss two gigs due to these technological issues.

2 Likes
166

For me this looks like Soundcloud doesn’t have well established enineering team. They have changed something, and they don’t know how to reverse those changes back to the previous working state.

3 Likes
167

if this issue is not fixed by next week, Tuesday or Wednesday, I think that is a prolonged and major issue that shouldn’t take that long given if it is a simple bug fixed due to an update or change in RSS Feed. And that case we should be refunded a full month subscription and sent $200 in the mail as retribution.

168

further, we all need to march on the SoundCloud headquarters. We are not standing for this!

169

To DJ Mobs. Theres other ways to get ur tracks or videos back. Or something similar. Just download it from youtube. Easy to do if you have android device. Just download your whole dj collection of tracks thats missing on soundcloud from there. Did i already mention you can get music videos free too.

No more lackin fam

170

Need a fix before Halloween, my playlist is useless like this


2 Likes
171

hey yo! Can we get this fixed or not? It’s been three weeks weeks and I’ve been DJing stressed out. A lot of my bangers and smooth transitions are still grayed out and I like to be smooth like butter now I’m hard as a rock. When is it going to be fixed? Please update this is getting real scary and I know it’s Halloween but this is not the right type of spook

172

An update, SoundCloud was made today.

Version 7.60.0

I had a little hope by installing this update, but unfortunately bad surprise the bug is still present with the GREY Tracks!? :scream::hot_face::face_with_symbols_over_mouth:

1 Like
173

All,

I heard back from SoundCloud support today and they offered a very generic answer. I think our energy would be best used with everyone submitting support tickets to SoundCloud.

I explained to them that many DJs are having the issue and this is not just a one off problem.

Another step may be to let SoundCloud support know that you will cancel your paid subscription as the issue is impacting you. That’s why I plan to do and try another service like BeatPort. This issue is too important and has gone on too long for the issue not to be resolved.

1 Like
175

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Initial ticket raised on 19th October,
No email no response

Tried to follow up, still nothing. This is becoming ridiculous.

176

Hello again everyone,

SoundCloud has informed us that while their services have been restored within their own application, they’re still working diligently to bring full functionality back to third-party services, including djay.

We completely understand how crucial this is to the functionality of djay, and we’re deeply sorry for the inconvenience this ongoing issue has caused. Please rest assured that SoundCloud is actively working on a resolution, and we hope to provide you with an official update from them very soon.

Thank you again for your understanding, and we truly appreciate your continued patience.

2 Likes